How it works

• No minimum, no contract, no monthly fee
• Prepaid: you see the cost before every shipment
• Inbound (receiving and counting your stock) within 1 working day, in stock and with photos
• Ordered before 15:00 on a working day = shipped the same day
• Netherlands usually the next working day, Belgium 1–2 working days

1. 1

   Sign up and top up

   Creating an account takes 10 minutes; we review your application within 1 business day. Then you add your first credit.

2. 2

   Announce your inbound

   You announce what's coming in the portal and print the box labels. Your supplier ships the boxes to us.

3. 3

   We count and photograph

   Within 1 business day of arrival we count the boxes, check a sample per product, photograph everything and put it in stock.

4. 4

   Orders ship the same day

   Orders come in by CSV (Shopify follows). Ordered on business days before the cut-off = shipped the same day, with enough credit and stock.

1. Sign up and top up

You create an account with your company details. We review your sign-up within 1 working day. If you are based outside the EU, we also check how you handle import and VAT (see below). After approval, you make your first top-up of at least €100.00. That is not a fee: it is credit for your own orders and storage.

2. Send your stock

In the portal, you tell us what is coming: which products, how many per box, and how many boxes or pallets. You print the box labels and give them to your supplier. Read the shipping instructions first.

Does a shipment arrive without notice? We put it aside in quarantine until you register it. A surcharge applies, see pricing.

3. We count, check and photograph

Within 1 working day of arrival, we count the boxes, open one box per product as a sample check and photograph everything. Your stock then gets a fixed location and is ready to sell. If something differs from what you registered, you see it in the portal, with a photo. Want us to count every unit? That is available as an option.

4. Orders ship the same day

Orders come in through a CSV upload (coming soon, from November 2026); a Shopify integration will follow. You see the cost of every order before it ships. If you have enough credit and stock, we pack it: we scan every item, and the label only prints when every item is correct. The parcel goes to PostNL and the cost is deducted from your credit.

What does it cost?

A letterbox parcel within the Netherlands costs €6.03 all-in, a parcel to Belgium €11.35: pick & pack, packaging and PostNL together, excl. VAT. Storage and inbound are listed separately on the pricing page.

Prepaid: how does your credit work?

• You see every charge straight away, with the price next to it.
• If your credit is too low for a new order, that order waits. After you top up, it continues automatically.
• You set your own threshold and get an email when your credit drops below it.
• Storage is charged every Monday; this may make your balance negative for a while. You get a notice when that happens.
• If your balance stays negative for 30 days, we send a formal reminder by registered mail. If you then do not pay within 14 days, we may sell stock to settle the debt (right of retention and pledge), never more than needed; you get any surplus back. Only stock that cannot be sold, or that costs more to sell than it yields, may be destroyed, after an extra notice. See the terms.

Returns

Returns come back to us. Within 2 working days, we photograph them and check their condition. You choose per return: back in stock, keep aside or destroy. If we are in doubt, we never put anything back in stock automatically.

What you arrange yourself

As a seller from outside the EU, you are responsible for import, customs clearance and VAT. Read what that means on EU fulfillment for Chinese sellers.

Frequently asked questions

How quickly is my stock available?

Within 1 working day of arrival, as long as the shipment was registered. No barcode? We apply one for a fee.

Can I cancel an order?

Yes, in the portal, as long as the order is not being packed yet. The reserved credit and stock are released immediately.

Which carrier do you use?

PostNL, within the Netherlands and to Belgium. We only use a different carrier or shipping product with your approval.