EU fulfillment for Chinese sellers

• Shipping instructions for your supplier (English and Dutch)
• Photos and a count of every shipment that arrives
• Sample check per product; quality control as an option
• Ordered before 15:00 on a working day = shipped the same day
• No minimum, no contract, prepaid

Why stock in the Netherlands?

Customers in the Netherlands and Belgium expect their order within a few days. Shipping every order from Asia often takes weeks, and returns are complicated and expensive. With stock in our warehouse, an order ships the same day, the Netherlands usually receives it the next working day and Belgium in 1–2 working days. Returns come back to us, not to Asia: we photograph and check them, and you decide what happens next.

Start with your bestsellers

You don't have to move everything at once. Many sellers who dropship only put their best-selling products in stock in the Netherlands and let the rest ship from their supplier. You can test with one small shipment first: one box per product is enough.

Step by step

1. Products in the portal. Add your products with barcode, weight and size, and the details of your EU responsible person.
2. Register the inbound. Tell us about the shipment: products, units per box, number of boxes or pallets, and the tracking number.
3. Labels to your supplier. Download the box labels and the shipping instructions, and send them to your supplier.
4. Transport and customs clearance. You or your freight forwarder arrange transport to the Netherlands and customs clearance. We only accept shipments that have been cleared.
5. Receiving. Within 1 working day of arrival, we count and photograph everything and put it in stock.

What we check

• Number of boxes against your registration
• One opened box per product as a sample check
• Barcodes readable and unique per product
• Visible damage, with a photo

Want every unit counted or checked? That is available as an option, see pricing.

What does it cost?

A letterbox parcel within the Netherlands costs €6.03 all-in, a parcel to Belgium €11.35 (excl. VAT). Inbound is charged per box or pallet, storage per week; everything is on the pricing page.

What you arrange yourself

We store and ship your goods. We are not your importer and we do not handle customs or tax for you. Before we approve your sign-up, we check that you have the following in place.

• Import and customs clearance. You (or your importer) are responsible for importing the goods into the EU. If your business is based outside the EU, you usually need an EU (fiscal) representative to import on your behalf. Your freight forwarder can often help you find one.
• VAT registration. If you sell to customers from stock in the Netherlands, you usually need a Dutch VAT registration. The rules depend on your situation, so ask a tax advisor if you are not sure.
• EU responsible person (GPSR). Under the EU General Product Safety Regulation, every product needs a responsible person in the EU: the manufacturer, importer or an authorised representative based in the EU. Their name and address must be on the product or its packaging. Without it, we cannot accept the product.
• Barcode per product. If your product has no barcode, we apply a label for a fee.
• Product safety and prohibited goods. See prohibited goods. Loose lithium batteries are never accepted.

If we pay costs on your behalf (for example for customs or transport), we charge the costs plus a fixed fee, see pricing.

Frequently asked questions

Can you handle customs clearance for me?

No, your freight forwarder or importer does that. We receive the shipment once it has been cleared.

Do I need a company in the EU?

No, but you do need someone in the EU who takes responsibility for import and product safety: an EU (fiscal) representative for import and VAT, and an EU responsible person for each product. We check this when we review your sign-up.

What is the difference between dropshipping and fulfillment?

With dropshipping, your supplier ships every order separately, often from Asia. With fulfillment, your stock is already in the Netherlands and we ship the order. You can combine both.

Do you ship to other EU countries?

Right now we ship to the Netherlands and Belgium, with PostNL.

Which language are the shipping instructions in?

English and Dutch. A Chinese version will follow later.

Can you check the quality?

By default, we open one box per product as a sample check. Full quality control or repacking is available as an option, priced per unit.